How to import Locations
Intro: You can easily manage locations using spreadsheet tools like Google Sheets or Excel.
You can update existing locations or add new ones by exporting your data as a CSV file. You can also use our template to create new locations from scratch. If you already have locations in a spreadsheet, you can copy them into the template to ensure the correct format before importing.
How to Add Locations Using CSV Import
Step 1: Download the sample CSV template
Step 2: Add the location name and fill in the remaining fields.
Required fields:
- Name
- Address line 1
- City
- Country
- Latitude
- Longitude
Step 3: Save the file as CSV
Step 4: Click Select CSV file and choose your file
Step 5: You will see the next step — Data preview, where you can review the new locations
Step 6: Next step — Choose locations status
- Active — locations will immediately appear on the storefront
- Draft — locations will not be visible on the storefront (you can change this later)
Step 7: Click Import locations and wait for the upload to complete
Troubleshooting
Here are some common errors you may encounter during import:
Errors in file — fix it before importing
This usually means that some columns are missing or required fields are not filled in.
Make sure all required columns exist and that mandatory fields are completed before importing.
Additional Tips 💡
- Make sure latitude and longitude values are formatted as numbers (example:
40.7128,-74.0060) - Avoid extra spaces in column names
- Do not rename required columns in the template
- Ensure your file is saved in CSV UTF-8 format for proper character support
Once the file is corrected, upload it again and continue the import process.
Do you need help?
If you have any questions or run into issues, please contact us — we’re happy to help. Contact support.