How to Request Personalized Back In Stock Configuration for Your Store
Having trouble adding our app to your store? The R+ Back In Stock development team is happy to help you get everything set up quickly and smoothly.
Step-by-Step Process
Step 1 — Send us a request by email
Write to us and include the following details:
- A brief description of the issue you're experiencing
- Your store name
- A link to your store
The more detail you provide, the faster we can identify the problem and prepare a solution.
Step 2 — We'll get in touch with you
Our team will review your request and reach out to you. If necessary, we'll ask for Collaborator Access so we can make the required changes to your store's theme related to the Back In Stock integration. We'll also send you clear instructions on how to approve Collaborator Access in just a few clicks.
Step 3 — Approve access and we'll handle the rest
Once you approve Collaborator Access, our team will configure the Back In Stock on your store — no extra effort needed on your end.
Example Support Request Email
Subject: Help needed with Back In Stock setup — MyStore
Hi R+ Back In Stock team,
I'm reaching out because I'm having trouble adding the R+ Back In Stock app to my store and could use some assistance with the configuration.
Here are my store details:
- Store name: My Awesome Store
- Store URL: https://my-awesome-store.myshopify.com
- Issue: After installing the app, the Back In Stock button is not appearing on product pages. I've tried adjusting the settings in the app dashboard, but nothing seems to work. It looks like the theme may need manual code changes.
I'd appreciate any help you can provide. I'm happy to grant Collaborator Access if that's needed — just send me the instructions and I'll approve it right away.
Thank you for your time and looking forward to hearing from you!
Best regards, Alex Johnson Store Owner, My Awesome Store
If you have any questions or run into issues, please contact us — we’re happy to help.